Returns and shipping policy

1. Return Policy

• Items can be returned within 30 days of purchase for a full refund or exchange. 
• Returns can be made by post or at our showroom.
• Products must be unused, in original condition, and include all original packaging. 
• Proof of purchase is required for all returns. 
• If you wish to initiate a return or exchange, please contact us at sales.pt@blum.com.

 

1. Exchanges

• Items can be exchanged within 30 days of purchase.
• Exchanges can be made by post or at our showroom.
• Products must be unused, in original condition, and include all original packaging. 
• Proof of purchase is required for all exchanges. 
• If you wish to exchange an item for a different one, please contact us at sales.pt@blum.com.

 

2. Refunds

• Refunds will be processed within 7-10 business days after we receive and inspect the returned item. 
• Refunds will be credited to the original payment method.

  

3. Return Shipping

• The customer is  responsible for return shipping costs, except in the case of a defective item or an error on our part in processing the order. 
• We suggest using a trackable shipping service or purchasing shipping insurance for returned items.